Category Archives: Technology

December 12, 2017

Recommended Books in 2017: Anticipating and Grappling with Complex Change

How to anticipate change, understand it when we are in the midst of it, and grapple with its potential implications are terribly slippery subjects.  Over the course of 2017, I have recommended a number of new and slightly less new books that do a great job of putting these complexities into plain, elegant English, while …

October 12, 2017

If Platforms are Monopolies, Data is the New Oil

A Review of Platform Capitalism by Nick Srnicek A decade ago, it was not difficult to find exuberant claims for the internet as the engine of a new kind of economy. Some called it the sharing economy, others described it as grassroots or by other names. The point was that several centuries of industrial capitalism, …

October 7, 2017

Tourism Recommender Systems Could Help Travelers Venture beyond the Filter Bubble

Can the tourism industry create the perfect algorithm? One that precisely predicts where a traveler wants to go and what she wants to do when she gets there? Asked to consider this question recently on behalf of the Vixouze Discussions , an annual conference on the future of tourism, my short answer was, Yes. Predictive …

August 10, 2017

6 Ways Technology May Impact Workforce Diversity & Inclusion

When (former) Google employee James Damore was fired earlier this month after distributing a memo charging the company with intolerance towards ideological conservatives, it was made clear — if it wasn’t already–that that diversity and inclusion policies are based on collective narratives. Narratives are our justifying accounts for why we believe what we do, and they …

April 4, 2017

Complexity, Explained: A Review of Overcomplicated, Technology at the Limits of Comprehension

If you haven’t yet read Samuel Arbesman’s Overcomplicated: Technology at the Limits of Comprehension (Random House, 2016) I hope you will soon. This improbably short book does three things magnificently well: It explains the befuddling fact that we now live with technological systems so complex that even the engineers who built them do not necessarily understand their …